Frequently Asked Questions
How Do I Enroll My Child?
Parents wishing to enroll a child into the BeeKeepers program will do so on Arux. Use the link below.
https://bbhcsd.arux.app/ (link may not always be active outside of enrollment events or if program is full)
Read the season appropriate Tuition Agreement for fee and tuition information.
Once your contract has been submitted it will go into pending status. Approval depends on several factors. You will be contacted by someone in leadership regarding your eligibility if and as needed.
How Do I Get In Contact With Someone In BeeKeepers?
Team Leader: Brynne Naughton <naughtonb@bbhcsd.or> 440.740.4157
Assistant Team Leader: Susan Willey <willeys@bbhcsd.or> 440.740.4157
How Will I Get Into the Building?
AM Beekeepers enters through the field house entrance. PM BeeKeepers enters through the main entrance. A staff person is stationed at the door to buzz you into the building. Please come prepared with your ID at pick up.
Where will BeeKeepers be Located in the Building?
BeeKeepers will occupy the cafetorium primarily. Other spaces the program will utilize are the field house, media center, and the 2nd grade corridor (periodically) throughout the day/week.
Drop Off & Pick Up and Parking Information:
All parents should park in the lot, no exceptions!
After care pick ups before or by 4:30 pm are arriving during end of school day/car rider traffic. You will not be permitted to enter the loop and exit your vehicle in the roundabout. Parents are permitted to use the visitor parking spaces in the front of the lot if available during both drop off and pick up.
Pulling in the loop is reserved for child drop offs and pick ups to and from school and clubs where drivers remain in their vehicles.
Lost or Forgotten Items:
For items left at BeeKeepers, we have our own lost and found. For any items left in classrooms or lockers BeeKeepers' staff cannot permit parents access to classrooms and the interior of the building. Please refer to building rules and policies set forth by building administration regarding school building access. Program students are given 15 minutes after program check-in after school to retrieve forgotten items from classrooms or lockers. In the event something cannot wait until the following or the next school day, parents should make arrangements with the school office for pick up, or ahead of time with BeeKeeper staff.
How Will My Middle School Student Get Transported to BeeKeepers?
Students attending BeeKeepers from the Middle School will be bused over and dropped off to BeeKeepers at the Elementary Building. There is a possibility that this route could range up to 30 to 45 minutes in duration before drop off. The bus number is shared with those families at the beginning of each new school year.
Who Do I Notify of Change of Transportation At the End of the School Day?
Pikmykid allows families to update their dismissal plan for a given day, week or month. If your child is getting picked up early, taking the bus home, will be a car rider, etc. on a particular day and will not be attending BeeKeepers, you may also notify program leaders via email or by leaving a message on the program phone prior to the after care session. The Remind app is another acceptable form of communication to update about changes to your student's dismissal plan.
What Are the Hours of Operation?
Beekeepers operation days are Monday - Friday during scheduled school days. Before care hours are 6:45 - 8:45 a.m. After care hours are 3:40 - 6:00 p.m. Non-School Day hours of operation are 6:45 a.m. - 6:00 p.m.
*Non-School Days are defined as no student days such as staff professional development days, Records Days, NEOEA Day and vacation camps such as Thanksgiving, winter and spring breaks. Summer Discovery Camp operation information is available in the spring of each school year. Keep an eye on our pages for updates.
What Happens if I Can't Arrive By 6:00 P.M. to Pick Up My Child?
The Beekeepers program closes at 6:00 p.m. If there is an accident in route to Beekeepers or severe weather causing delays during your commute, you should contact program staff by 5:45 p.m. to alert that you will be late or that someone else is picking up. If the person picking up is not on the authorized pick up list, please inform staff who is expected and have them bring a photo I.D. to pick up. A late fee will be charged for every minute after 6:00 p.m. If Beekeepers has not received a call from the parent or guardian to inform the staff that he/she will be late and the time reaches 6:15 p.m., Children’s Services may be called to assure your child's safety.
What Do I Need to do to Change My Schedule?
If you need to change your schedule you will log into your Arux account and submit the change request. You will receive an electronic notification if your request has been approved or denied. Denials can be due to lack of space or other ineligibility factors. Program leadership will clarify.
Note; Making changes in Pikmykid is not an accepted method of making schedule change requests in BeeKeepers. Until your request is appropriately submitted and you receive notification that the change(s) have been accepted, your invoice will not reflect such changes.
How Do I Request A Drop-In?
All requests are submitted electronically by creating or logging into your Arux BeeKeepers account. You must be enrolled in the current session to choose drop-in days. Click on the blue button that says Drop-In Days on the left side of the home screen. Request the day(s) you are interested in. Note; Days are not guaranteed to be approved. Requests are reviewed up to a month out of the requested date(s). We recommend checking in regularly for notifications on your drop-in submissions once you get within that month window.
A minimum of one business day is required to make a request and receive a response, not including the day you are requesting attendance. Several days is recommended to give yourself plenty of planning time in the event space is not available to accommodate your request for care.
How Do I Report Absences?
If your student will be absent you should contact the Team Leader and/or Assistant Team Leader via email or a call to the program line. You may leave a message, voicemail will suffice to report an absence. Calling will ensure the safety of your child and inform those whose care you entrust your student to each day. Parents/Guardians are advised to follow school protocols to report absences if their child will not be in attendance for any reason.
What Forms of Payment Are Accepted?
As of the 26-27 school year, actively enrolled BeeKeepers families tuition payments and fees are to be made either through our secure online portal via your Arux BeeKeepers account, by check, or money order.
Note; Payments through PaySchools will only be available in the following events: A family is a) not enrolled in the current active session and have an open past due balance or b) withdrew, transferred out of the district (no longer utilizing BeeKeepers), or aged out of the program and have an open past due balance. *BeeKeepeers does not under any circumstance accept tuition or program fee payments made with cash.
How To Make Payments?
We ask that you make payments by check, money order, or online via your Arux BeeKeepers account. We Do Not Accept Cash. If you choose not to or are unable to pay online, you can choose to make a payment by check or money order. Tuition payment via check or money order should be payable to ‘BeeKeepers’ or 'BBH BeeKeepers'. These payments are turned in during drop-off or pick-up in the designated area in the reception area(s). If a check or money order is mailed, send it to...
BBH Primary & Intermediate School Attention: BeeKeepers 3500 Oakes Rd. Brecksville, OH 44141You should notify staff of intent to mail your payment and/or follow up that it has been received.
Billing and Schedule Information
Each family is billed based on their contract. You will be billed a month in advance after your first billing period. (September’s invoice will be billed August 6th and will be due by the 20th of that month). If payment is not made by the 1st day of September it is considered late and a late fee will be applied to your bill.
Full time & part time rates - If a student attends 5 days per week in the morning or afternoon they are charged the full time rate for that one session. If a student attends 4 days or less per week in the other session they will be charged the part time rate for that one session. You may request different schedules for each session. Please refer to the Tuition Agreement for more information (schedule models, tuitions rates, and fees are subject to change).
Schedule Change Requests must be submitted via your Arux BeeKeepers account. Requests remain in pending status until they can be approved or your informed your request is denied. Denials can be for varying factors including availability.
Flip Flops - AM & PM part-time attendees and full-time AM or PM (one or the other session only) are eligible. Flip flops are defined as scheduled days that are missed and can be exchanged for another day not normally scheduled. You can request to exchange in either session, it does not have to be for the same session the day was missed. Flip Flops must be approved by the Team Leader or Assistant Team Leader prior to the exchange of dates.
Flex/Varying Schedules - Are defined as a set day or number of days being alternated each week. BeeKeepers cannot accommodate these requests as regular attendees. Families will have to decide whether to submit a contract for a drop-in or a part-time schedule. Availability is not guaranteed.
Missed Days - Parents are still responsible for payment for any missed days including days missed due to illness, dismissal changes, appointments, etc.
Tuition is not charged for staff in-service days, holidays and school breaks. If school is cancelled for unforeseen circumstances including calamity days, tuition still applies .
Do You Accept Cuyahoga County Vouchers?
No, we do not accept Cuyahoga County Vouchers.
Is There A Discount for District Employees?
No, there is no discount for district employees. Beekeepers is a non-profit program that is funded entirely by the families that use the service.
Are You Licensed by The State Of Ohio?
Yes, the BeeKeepers program is licensed by the State of Ohio Department of Education. The program can receive up to three unannounced state inspections per year. Licenses and Compliance Reports are visible and available for viewing in the program.
Does BeeKeepers Accept Preschool Students?
Our program is licensed for school-aged children only, K through 8th grade. We do not accept enrollment for preschool aged children.
Toys and Devices From Home & Approved Daily Bring in Items
Students are not permitted to bring in toys and devices from home with the exception of Show & Tell Days and other themed occasions. On special days we instruct students to leave toys and devices at BeeKeepers during the instructional day to avoid distraction. An approved list of personal items from home will be provided via electronic or written communication for children to bring in if they choose with permission from parents. Students can retrieve items before dismissal if not attending the after school program, or during their next after school program session.
What is the Program Operation Schedule?
School and BeeKeepers are closed on most federal holidays including Labor Day, Thanksgiving Day, Christmas Eve & Day, etc. Please see our for the full list of holidays and non-school days found on the Operation Schedule under Schedule and Payments.
Calamity/Delayed Start Days:
School or building closures and delayed starts - Anytime there are school or building closures, BeeKeepers is also closed. In the event of a delayed start day (2 hour delays), there will be no before school AM care BeeKeepers. The program would resume with after care on that day. We do not credit for the following absences; Cold/Flu, Calamity, Delayed Start days.
We ask that our enrolled families be vigilant in keeping an eye on electronic communication platforms used by BeeKeepers coming from Remind Messaging and email and text messaging via Arux BeeKeepers.
What Are Non-School Days and How Do I Register For Them? What Are Enrollment Events?
Non-school days are defined as no student staff work days. There are individual enrollments for every non-school day and vacation camp day during the school year. These may fall during breaks or staff professional development days. Be sure to sign your child up on each individual day you will need care. Each break or individual day has a deadline to add or remove your request. You must sign up to be counted in attendance for these days. You are not billed for non-school days if you do not sign up. Staffing for these days is based on the number of students that are registered. Approval is required for attendance.
Enrollment Events describe the opening of registration for Summer Discovery Camp and the upcoming School Year. Keep an eye out for communication regarding enrollment information. All camp related info will be included with summer registration.
Are Breakfast and Snacks Offered?
Both breakfast and snack is offered daily. Breakfast is offered to AM session attendees. Snack is offered to PM attendees. Last call for breakfast will be at 7:50am each day. Children are allowed to bring in their own breakfast and snacks. After school, snacks are offered between 4:30 and 4:45 pm. Children are allowed to have a snack from home if preferred and provided. A snack menu will be provided on a weekly/monthly basis. Snack times and options are subject to change based on activity and product availability.
Students bring a packed lunch and a drink (non carbonated) on each non-school day. Beekeepers provides breakfast and two snacks each day. Note; drop-ins are permitted with advance notice and approval but are not guaranteed to be accommodated. Drop-in approval is based on availability only.
Who Can Pick Up My Child? (Legal Documentation)
Anyone a parent or guardian gives prior approval to and the individual meets program pick up requirements. One to three emergency contacts/authorized pick up persons are required for each student to be released. Authorized people must be at least 18 years of age and have a photo I.D. to present when picking up a child. Any person under the age of 18 must have written consent given by a parent along with a valid driver's license before the student(s) can be released to a minor.
If there are special circumstances that surround your student's pick up procedures (court orders, etc.) you MUST provide Beekeepers with a copy of an official stamped/sealed court document before Beekeepers can enforce said orders and requests where it involves another parent/guardian. Existing orders will be followed until Beekeepers is presented an updated legal document that would replace the original official document. Parents/guardians should make the other party aware that they are submitting new paperwork to the Beekeepers program to prevent confusion and to provide a stress free transition for your child(ren) and program staff.
How do I go About Getting Tax Information?
Year end statements are prepared by request by the Records Analyst (until further notice, will be available in Arux in the future). If this is something you need for tax documentation, a sign up sheet is provided in the month of January, accessible in the program. You may also send a request with your name, your child’s name to gibsonn@bbhcsd.org and an electronic copy will be emailed to you. You do NOT need to email the Records Analyst if you have signed the form in the program.
The Brecksville-Broadview Heights City Schools tax identification number is #34-6000321. Should you have any questions, please contact Nina Gibson at 440-740-4156.
Are You Open on the Early Dismissal Day At the End of the Year?
Yes, Beekeepers is open on the early dismissal day. A sign up form will be made a available electronically prior to the day. Please note, there is a deadline to sign up or remove your child's name. A fee separate fee is charged for this day/after school session.
How Do I Withdraw My Child from BeeKeepers?
If you choose to withdraw your child(ren) from the program, you will submit the Withdrawal Request Form available on our Arux BeeKeepers platform, to leadership and ensure a prompt response and accurate accounting of your request. Your invoice will be adjusted accordingly.
If there is a possibility you may want to return to the program in the future, speak with program leadership. Families will be presented with possible alternatives and options before making a final decision.
Note; Refer to your Tuition Agreement for more information pertaining to district handling of refund requests.